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Customer relationship management
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#	Item
711	Research in Business and Economics Journal Beyond technology-based customer relationship management: It is total customer experience management Noor Raihan Ab Hamid Universiti Tun Abdul Razak Add to Reading List Source URL: www.aabri.com Language: English - Date: 2015-01-14 15:08:54 Electronic commerce ECRM Customer experience Customer relationship management Loyalty program Maximizer Software Oracle CRM Marketing Business Customer experience management
712	First Contact Resolution in the Contact Center - Oracle Best Practice Guide Add to Reading List Source URL: www.oracle.com Language: English Consumer behaviour Electronic commerce Management Customer experience Call centre Customer retention Customer relationship management Service quality Customer satisfaction Marketing Business Customer experience management
713	Using ROI to Reduce Sales Cycle Time Abstract: In the world of B2B transactions, if you are selling on a value proposition then most likely you are assuming that the customer is achieving a return on their investment usi Add to Reading List Source URL: www.competitiveperformance.com Language: English - Date: 2013-06-30 13:29:32 Consumer behaviour Customer experience management Customer relationship management Selling Subscription business model Customer satisfaction Value proposition Customer retention Lead management Business Marketing Sales
714	Point of Sale Software for Retail ces inno POS Add to Reading List Source URL: www.cessoftware.com Language: English - Date: 2012-06-27 10:24:30 Supply chain management Marketing Retailing Business software Point of sale Shrinkage Online shopping Customer relationship management Consumer Electronics Show Business Technology Electronic commerce
715	Billing Automation & Customer Life-cycle Management White-paper Why Is Billing So Important? We all know that “cash is king” is the mantra of any well run business. Add to Reading List Source URL: www.billwiseinc.com Language: English - Date: 2012-02-01 18:09:13 Customer experience Order management system Customer relationship management Online charging system Customer attrition Marketing Customer experience management Business
716	If everyone says they’re different, how do you know when it’s true? Transparency Making the invisible visible We have invested in exclusive rights to psychologically profile your final short-list. Up Add to Reading List Source URL: www.identifyrecruitment.com.au Language: English - Date: 2012-07-08 20:12:30 Recruitment Customer relationship management Management Business Employment Human resource management
717	About eSalesTrack CRM On-Demand eSalesTrack is an on-demand Customer Relationship Management (CRM) service from Soleran that you will actually want to use. eSalesTrack is designed for ease of use, quick access to essenti Add to Reading List Source URL: www.esalestrack.com Language: English - Date: 2014-12-15 19:54:20 Customer experience management Customer relationship management Top-of-mind awareness Time management ECRM Microsoft Dynamics CRM Marketing Business Electronic commerce
718	Sales 2.0 Conference 2011 Accelerate Revenues. Improve Performance. Measure Success. M A R C H 7 – 8 , Add to Reading List Source URL: www.sales20conf.com Language: English - Date: 2010-12-15 10:10:37 Electronic commerce Customer experience management Sales management Sales operations Customer relationship management Sales Effectiveness Business Marketing Sales
719	Department of Health_Black Add to Reading List Source URL: www.health.ny.gov Language: English - Date: 2015-02-27 12:18:51 Healthcare reform in the United States Medicaid Presidency of Lyndon B. Johnson System Customer relationship management Science Marketing Business Federal assistance in the United States
720	For more information, contact: Rachel Sullivan Metis CommunicationsInsightly Appoints Gregg Brockway, Matt Holleran to Board of Directors Add to Reading List Source URL: www.insightly.com Language: English - Date: 2015-04-24 15:05:34 Business software Customer experience management Customer relationship management Electronic commerce Salesforce.com Expedia Inc. Lithium Technologies Marketing Business Information technology management

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